VANCOUVER - SalesCloser Technologies Ltd. (TSXV:SCAI) (FSE:MJ5) announced today its entry into the hospitality sector through a deployment at a North American hotel that is part of one of the world’s ten largest hotel companies, according to a press release statement.
The AI voice technology will automate after-hours room service operations at the 270-room beachfront resort. The system answers guest calls, captures order details including items, modifications, room numbers and timing, then submits orders to the kitchen through integration with the Oracle Hospitality point-of-sale platform.
This marks SalesCloser’s first commercial deployment in the hospitality industry, extending its platform from sales workflows into operational guest service environments. The deployment addresses after-hours operations that have historically required dedicated overnight staffing.
The AI agents handle the complete overnight ordering workflow without manual intake, providing 24/7 guest coverage. The system integrates directly with the resort’s existing enterprise systems to process orders in real time.
SalesCloser, a Vancouver-based AI software company, operates a platform that enables businesses to deploy AI-powered virtual sales agents for customer interactions. The company’s technology conducts conversations across voice, video and digital channels for functions including lead qualification, product demonstrations and meeting scheduling.
The platform integrates with CRM and business systems, supports multilingual deployment and operates under a subscription-based software-as-a-service model. The company’s technology is supported by a portfolio of patent applications focused on AI-driven conversational workflows.
SalesCloser intends to use this deployment as a reference point for expansion into the hotel, resort and broader hospitality sector. The company stated that guest service operations share execution requirements with sales conversations, including voice-first interaction, multilingual fluency and enterprise system integration.
In other recent news, SalesCloser Technologies Ltd. has been granted two U.S. patents, marking significant advancements in its technology offerings. The United States Patent and Trademark Office awarded the company U.S. Patent No. US12574461B1, which pertains to an AI system capable of distinguishing between voicemail, live contacts, and interactive voice response menus during outbound calls. This technology can analyze audio signals in real-time to determine the nature of the call and respond accordingly, enhancing the efficiency of outbound communication processes. Additionally, SalesCloser received U.S. Patent No. US12526253B1 for its graph-based conversational-flow editing technology. This system allows business users without technical expertise to create AI-powered sales workflows through a conversational interface. By enabling users to design and manage AI sales agents via an embedded AI assistant, the technology simplifies the development of conversational agents. These recent developments highlight SalesCloser’s continued innovation in AI-driven communication technologies.
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