Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or update your profile
  • Subscribe to our services or newsletters
  • Participate in our community forum
  • Contact us for support or feedback
  • Use our AI chat features

Personal Information

  • Name, email address, and username
  • Profile information and preferences
  • Payment information (processed securely by Stripe)
  • Communication preferences

Usage Information

  • Pages visited and features used
  • Search queries and interactions
  • AI chat conversations and usage patterns
  • Device information and browser type

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Deliver personalized content and recommendations
  • Generate AI-powered insights and analysis
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent activities

3. AI and Machine Learning

CognitMarket uses artificial intelligence and machine learning technologies. We want you to understand how this affects your data:

  • Your interactions may be used to improve our AI models
  • Chat conversations are analyzed to provide better responses
  • Usage patterns help us personalize your experience
  • We do not use your personal financial information to train AI models
  • All AI processing follows strict privacy and security protocols

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

  • Payment processing (Stripe)
  • Email delivery services
  • Cloud hosting and storage
  • Analytics and monitoring tools

Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through Stripe
  • Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account information: Until you delete your account
  • Chat conversations: Up to 2 years for service improvement
  • Usage analytics: Up to 5 years in aggregated form
  • Legal compliance data: As required by applicable laws

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us through our contact page.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site usage and performance
  • Provide personalized content
  • Ensure security and prevent fraud

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.

Last updated: October 04, 2025