Key insights
- Crawford & Company's Contractor Connection partners with Helixco to integrate real-time documentation technology into its commercial repair program. While this improves efficiency and transparency, the impact on US equities is slightly negative as it represents a cost-saving measure that could marginally reduce revenue for some contractors in the network.
ATLANTA - Contractor Connection, a managed repair network owned by Crawford & Company (NYSE:CRDA and CRDB), announced a partnership with Helixco to integrate real-time documentation technology into its commercial repair program.
The partnership will add Helixco’s platform to Contractor Connection’s commercial managed repair operations, according to a press release statement. The technology is designed to capture and validate time and materials documentation during commercial repair projects.
Contractor Connection will use the platform to provide visibility into labor, equipment and cost documentation throughout commercial claims. The integration aims to support faster reviews and billing accuracy across repair projects.
"By integrating Helixco’s platform into our commercial program, we are strengthening consistency, accountability and cost confidence at scale for our carrier partners while supporting efficient execution across our contractor network," said Lance Malcolm, president of U.S. Network Solutions at Contractor Connection.
Helixco’s platform manages execution through standardized workflows and centralized documentation of time and materials work. The system will work alongside Contractor Connection’s contractor network and program oversight.
Ray Bertka, CEO of Helixco, said the company will "support that ecosystem by providing a purpose-built technology framework for structured time and materials documentation on commercial losses, with governance, transparency and audit readiness built into every layer."
Crawford & Company, based in Atlanta, provides claims management and outsourcing solutions to insurance companies and operates in more than 70 countries. The company’s two classes of stock are substantially identical except for voting rights.
Helixco operates as a technology platform for managing contractor networks and providing documentation of time and materials work across commercial projects.
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