TEANECK, N.J. - Cognizant (NASDAQ:CTSH) announced today the launch of a headless API model that enables AI agents to access its TriZetto Unify platform for electronic prior authorization processes.The $25.8 billion IT services company trades at a P/E ratio of 11.75, and according to InvestingPro analysis, appears undervalued relative to its Fair Value—placing it among companies on the platform’s Most Undervalued list. The stock currently trades at $54.45, down 34% year-to-date.
The new system treats AI agents as first-tier consumers of the platform, which spans payer and provider workflows. Electronic Prior Authorization is the first solution to implement this approach, according to a company press release.
The release introduces three API resources within Electronic Prior Authorization, aligned with HL7 FHIR interoperability specifications. These cover confirming whether prior authorization is required, identifying necessary documentation and submitting the request.
Prior authorization has become a significant administrative burden in U.S. healthcare. The American Medical Association’s 2025 survey found that 95% of physicians report prior authorization delays access to necessary care, with physicians and staff spending an average of 13 hours weekly completing requests.
"AI agents are increasingly joining human users in enterprise workflows, and for regulated industries like healthcare, that requires a platform that is policy-governed, auditable and built on industry-standard healthcare interoperability protocols," said Prasad Sankaran, President of Cognizant AI Products and Platforms.
The system is designed to operate under human oversight with clinical decisions remaining with physicians. The APIs go beyond regulatory requirements, with support for the Model Context Protocol used by AI systems.
TriZetto platforms support more than 200 million healthcare members in the United States and process more than $500 billion in annual healthcare spend across claims, eligibility, prior authorization and payment integrity workflows. Cognizant stated it plans to extend agent-ready access across the broader TriZetto Unify roadmap over the coming year.
The announcement follows the rollout of TriZetto Assistant and TriZetto Autonomous Workflow Agents to existing customers. The information is based on a press release statement.
In other recent news, Cognizant Technology Solutions Corporation has made several significant announcements. The company has launched a $500 million share buyback program through accelerated share repurchase agreements with Truist Bank and BNP Paribas, acquiring approximately 7.8 million shares. Additionally, Cognizant’s board of directors has authorized an increase in its share repurchase program, raising its 2026 target to $2 billion from the previous $1 billion. In financial maneuvers, Cognizant plans to borrow $1 billion under its existing credit agreement, with JPMorgan Chase Bank acting as the administrative agent. The company has also partnered with Travelport to implement Anthropic’s Claude AI system on Travelport’s travel retailing and distribution platforms, aiming to modernize software processes. Furthermore, Cognizant introduced Secure AI Services to address security and governance challenges in enterprise AI systems, highlighting the unique risks associated with AI technologies. These developments reflect Cognizant’s strategic moves in financial management, technological advancement, and AI security.
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