TEANECK, N.J. - Cognizant (NASDAQ:CTSH) announced today the creation of two job categories designed for AI-related work: Frontier Certified Engineer and Frontier Business Operator.The $26.6 billion IT services company is trading at $55.79, which InvestingPro analysis suggests is significantly undervalued compared to its Fair Value estimate. The stock has declined 32% year-to-date as the company navigates the AI transformation landscape.
The technology services provider said the roles are part of its workforce strategy aimed at addressing what it describes as a gap between AI capability and enterprise implementation. According to the company’s research, this gap represents $4.5 trillion in unrealized value.Despite generating $21.4 billion in revenue with a healthy 15% return on equity, Cognizant faces headwinds as 16 analysts have recently revised earnings expectations downward. The company trades at a P/E ratio of 12.15, below industry averages.
Frontier Certified Engineers will work with client organizations to identify where AI can be applied to business operations. The role requires strategic thinking and technical skills, according to the press release statement.
Frontier Business Operators will manage what the company describes as a blended workforce of human and digital labor, including AI agents and automation, to drive business outcomes.
The company is using SkillSpring, its proprietary training platform, to develop talent for these positions. The platform provides structured learning paths covering AI fluency, process design, data interpretation, and operational leadership.
"The question every enterprise is asking is why AI results aren’t showing up yet. The answer is talent and process," said Thirumala Arohi, Senior Vice President and Head of Learning and Development at Cognizant. "AI has exposed 93% of jobs to automation, yet the $4.5 trillion in labor value that represents remains uncaptured."
Kathy Diaz, Chief Human Resources Officer of Cognizant, said the roles are being designed at scale for AI-first environments. "SkillSpring gives us the ability to rapidly develop associates who can lead in an AI-first environment," Diaz stated.
The company said the initiative supports its strategy of building operational infrastructure for enterprises implementing AI systems.For deeper insights into Cognizant’s AI strategy and financial outlook, InvestingPro offers a comprehensive Pro Research Report covering this and 1,400+ other US equities, along with 11 additional ProTips that provide expert analysis on the company’s transformation efforts.
In other recent news, Cognizant Technology Solutions Corporation announced a series of significant developments. The company has launched a new headless API model that allows AI agents to access its TriZetto Unify platform, enhancing electronic prior authorization processes. Additionally, Cognizant has partnered with Travelport to implement Anthropic’s Claude AI system, aiming to modernize software development for travel-related services. In financial moves, Cognizant plans to borrow $1 billion under its existing credit agreement, with JPMorgan Chase Bank acting as the administrative agent. The company has also initiated a $500 million share buyback program through agreements with Truist Bank and BNP Paribas. Furthermore, Cognizant’s board of directors has authorized a $2 billion increase to its share repurchase program, raising its 2026 buyback target to $2 billion. These recent developments highlight Cognizant’s strategic initiatives in technology and financial management.
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