Cognizant integrates ServiceNow AI agents with Neuro platform

INVESTING.COMJun 18, 12:39 PM UTC
Cognizant integrates ServiceNow AI agents with Neuro platform

TEANECK, N.J. - Cognizant (NASDAQ:CTSH) announced today that ServiceNow AI Agents now work with its Neuro AI Multi-Agent Accelerator, allowing enterprises to orchestrate AI agents across multiple platforms from a single environment.

The integration addresses a challenge in enterprise AI deployment where agents from different vendors typically operate separately, each requiring individual connectors and manual coordination. The Neuro AI Multi-Agent Accelerator enables ServiceNow agents to participate in cross-platform workflows alongside custom-built systems and other third-party agent platforms.The announcement comes as Cognizant’s stock trades at $48.82, down 41% over the past six months, though InvestingPro analysis suggests the IT services giant is significantly undervalued, placing it among the most undervalued stocks in the market. The $23.1 billion company maintains its position as a prominent player in the IT Services industry, with revenue of $21.4 billion and a P/E ratio of 10.62. For deeper insights into Cognizant’s valuation and growth prospects, investors can access the comprehensive Pro Research Report, available for this and 1,400+ other US equities.

"Multi-agent systems are the future of enterprise AI," said Babak Hodjat, Chief AI Officer at Cognizant. "The value is in networks of agents working together rather than any single agent, platform or vendor."

Amit Zavery, President, Chief Product Officer and Chief Operating Officer at ServiceNow, said the combination allows customers to "connect data, AI and workflows across their business with context and control."

According to IDC research cited in the press release statement, more than 70% of enterprises expect to invest in prebuilt standalone AI agents, building custom agents and agents embedded in existing software applications.

The integration uses the Model Context Protocol, an open standard supported by ServiceNow, enabling Neuro AI to discover and invoke ServiceNow AI Agents without custom connectors. The system maintains ServiceNow’s existing access controls and audit logging for security and compliance purposes.

The Cognizant Neuro AI Multi-Agent Accelerator is open source and available on GitHub. It includes prebuilt agent networks for sales, finance, supply chain and customer service applications.

In other recent news, Cognizant Technology Solutions has been the focus of several notable developments. Berenberg downgraded Cognizant’s stock rating from Buy to Hold, lowering its price target to $59.00, due to concerns about the rapid transition to AI and its potential risks to the IT services sector. On a more positive note, Wedbush upgraded the company’s stock from Neutral to Outperform, raising the price target to $70, citing expected momentum in Cognizant’s AI strategy and its potential to convert large-scale contracts into revenue. Citi, meanwhile, maintained a Neutral rating on Cognizant with a price target of $55.00.

In terms of partnerships, Cognizant has expanded its alliance with Rubrik to focus on governance controls for autonomous AI agents, integrating Rubrik Agent Cloud into its AI platforms. Additionally, Cognizant has selected Oracle Fusion Cloud Recruiting to enhance its talent acquisition processes for its global workforce. These recent developments reflect Cognizant’s strategic moves in the AI and recruitment spaces.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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